Legal
Privacy Policy
This policy explains how Lotsofsounds collects, uses, stores, and shares information in connection with the website, dashboard, API, and subscription features.
Effective date: April 1, 2026
Short version: we collect the information needed to run accounts, billing, API access, security, and support, and we share it only as needed to operate and protect the service.
Information we collect
We collect information you provide directly, such as account details, email address, billing-related information, support communications, and other information you submit through the service. We also collect service data such as API usage, download activity, request metadata, and operational logs.
Authentication and account providers
We use third-party identity and payment providers to operate the service. When you sign in, create an account, or manage billing, relevant account and transaction information may be processed by those providers on our behalf.
How we use information
We use information to operate the service, authenticate users, provision accounts, process subscriptions, enforce plan limits, prevent abuse, improve reliability, support customers, comply with legal obligations, and protect the platform.
Usage and analytics data
We log account activity and API usage to measure plan usage, enforce quotas, investigate abuse, diagnose issues, and improve the service. This may include request timing, endpoint usage, download events, and related operational metadata.
Cookies and similar technologies
The service may use cookies, session technologies, and similar mechanisms to keep you signed in, maintain security, remember preferences, and support core site functionality. Disabling these technologies may affect how the service works.
How we share information
We may share information with service providers that help us run the platform, including hosting, authentication, payments, infrastructure, and support tools. We may also share information when required by law, to enforce our terms, or to protect rights, safety, and security.
Data retention
We retain information for as long as reasonably necessary to provide the service, maintain records, enforce agreements, resolve disputes, comply with legal obligations, and protect the platform. Retention periods may vary depending on the type of data and the purpose for which it was collected.
Security
We use reasonable administrative, technical, and organizational measures designed to protect information, but no method of transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and API keys.
Your choices
You may be able to update certain account information through the service. If you would like to request deletion, correction, or additional information about your data, contact us using the details below. We may retain certain records where required for security, billing, compliance, or legitimate business purposes.
Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we may revise the effective date, post the updated policy here, or provide additional notice where appropriate.
Contact
Questions or privacy requests can be sent to privacy@lotsofsounds.com.